We at EngagementRing.com are dedicated to helping customers find exactly what they are looking for.
With straight forward and reliable services and policies, we make the shopping process simpler for our customers.
We hope no one will need to worry about lost, theft, or damaged jewelry. However, if your jewelry is lost, stolen or
damaged, then an appraisal will help with replacing the piece. All jewelry items purchased online or in store will
receive two copies of an appraisal for free; one for your insurance and one for your records. An appraisal is a document
you provide to your insurance company to cover your piece of jewelry. It is very important to insure all jewelry items
with your insurance company. This will make the replacement process easier for you.
We, also, provide appraisals for jewelry inherited, purchased elsewhere, or never appraised for a small fee. Contact us
for more information on appraising jewelry not from EngagementRing.com.
If your jewelry is lost, stolen or damaged and you want to claim it with your insurance, but don't have any paperwork;
we do provide insurance replacement letters.
Finally, it is important to update your appraisal every 5 years. The gold and gemstone market changes continuously. It
is important to have an updated value on your piece to insure receiving the proper replacement value.
EngagementRing.com offers free engraving, at the time of purchase, for any engagement ring or wedding band.
All engravings are on the "inside" of the ring. Please limit the number of characters (including spaces) to under 50.
All free engravings will be provided with standard script (combination upper/lower case) or Roman (block). You may select
your preferred style at the time of choosing your ring style and size. All engravings with upper case lettering will be
engraved in block unless specified.
Engraving on other pieces of jewelry has a small fee. It will be based on the engraving. Feel free to contact us for a quote.
Engraving Other Languages
We can sometimes engrave in other languages. Common languages we have engraved in before include Spanish, French, Italian,
German, Russian, and Hebrew. Please keep in mind we can only fulfill the request as long as we have suitable characters for
the languages and final confirmation from you on the engraving. You can contact us to inquire about other languages not listed
here. Our sales associates will thoroughly answer your questions.
Finally, please keep in mind that we will do our best to fulfill your engraving requests for rings, but some of our ring styles
may not be suitable for engraving as requested.
We know how important it is to present the jewelry you are buying. All jewelry online will come with free
packaging; ring, pendant, bracelet, and earring boxes.
EngagementRing.com is pleased to offer Free UPS Ground Shipping in the
United States of America for the purchase of a Engagement band from
To take advantage of this service during
the ordering process, select "USA Free Ground" from our shipping options.
We offer "USA Military-APO/FPO Free" shipping to our US Military Bases and Installations. All packages sent to US
Military Bases and Installations are sent
by the United States Postal Service (USPS).
We also offer other shipping options to meet your needs. Please choose an
appropriate service level available to your area.
All of EngagementRing.com shipments are
insured and require a signature for delivery.
If you have any questions, please contact us at:
If you have any questions or comments you want to share with EngagementRing.com, please feel free to contact us anytime
by email, phone or visit our location:
1296 County Road 42 West
Burnsville, MN 55337
(888) 4-YES-I-DO or (888) 493-7436, or (952) 892-1700
If ever in the future you want to upgrade your diamond to a different and/or larger diamond; then we are happy to trade in your
diamond. At EngagementRing.com, you will get the full value you paid for on your first diamond, purchased at EngagementRing.com,
and apply that amount to your new diamond. You pay the difference between the two diamonds.
We want you to know that your privacy is important to us. We understand the privacy concerns relating to purchasing jewelry
over the internet.
At EngagementRing.com, your personal information will always be kept confidential. We will not sell and/or rent or disclose any
information about you to any outside parties.
The security and protection of our customers' personal information is our top priority and is especially important in our
business of high valued jewelry. We have a seasoned team of professionals overseeing our operations and have never had a
problem with securing the privacy of our customer information. To process your order, we require your name, phone number,
billing address, email address, shipping address and credit card information for credit card orders.
We only use this information to process your order. If any questions arise about your order, we will contact you first
by email and then, if necessary, by phone.
We share only necessary information with the third parties that are involved in the order process, such as the financial
institution that issued your credit card. (NOTE: We are obligated to disclose individual personal information if Princess
Jewelry were to be subpoenaed or ordered by a court of law.)